Shipping policy
Order Processing
- Orders are typically processed within 1–5 business days after payment is received.
- Processing times may be longer during product launches, holidays, sales, or periods of high order volume.
- Orders are not processed, shipped, or delivered on weekends or holidays.
Shipping Times
Estimated delivery times begin after your order has been processed:
- Domestic Shipping: 3–10 business days
- International Shipping: 7–21 business days
Please note that delivery times are estimates and are not guaranteed.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing tracking information, if available.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. We are not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete addresses.
Lost, Stolen, or Delayed Packages
Once an order has been transferred to the shipping carrier, [Your Brand Name] is not responsible for lost, stolen, damaged, or delayed packages. Any shipping issues should be addressed directly with the carrier.
International Orders
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. These fees are not included in the purchase price or shipping cost.
All Sales Are Final
All sales are final. Please review our Return & Refund Policy for additional information.
Contact Us
If you have any questions regarding shipping, please contact us:
team@tilldeath.xyz